AI, Accountability, and the MSP: Who Owns the Risk When Things Go Wrong
AI, Accountability, and the MSP: Who Owns the Risk When Things Go Wrong AI is becoming part of daily operations...
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Podcast
Defensible by Design: When SIEM and Compliance Share Evidence 7/2/2026
Security detection and compliance management are often treated as separate functions inside MSP operations. SIEM tools identify threats and suspicious activity while...
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The Hidden Risk in Your MSP: When Team Health Impacts Execution 6/18/2026
Most MSPs have strong visibility into their tools, tickets, and SLAs, but far less visibility into the condition of the...
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The Work You Think Is Getting Done (But Isn’t) 5/7/2026
Most MSPs assume things are happening. Follow-ups are being completed. Fixes are being documented. Systems are being maintained. Until a client...
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0:56
Did AI write your MSP proposal?
Duration: 0:56 · 67 views Watch on YouTube → Buyers are getting skeptical. They can smell an AI-generated proposal from...
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0:25
Trust is the New Currency
Duration: 0:25 · 88 views Watch on YouTube → Positioning vs. Prospecting: Which one are you doing? Robin Robins breaks...
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0:51
AI is Breaking Your Customer’s Trust
Duration: 0:51 · 139 views Watch on YouTube → Robin Robins breaks down why AI bots are making more calls...
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0:34
Becoming a Trusted Advisor
Duration: 0:34 · 111 views Watch on YouTube → Stop selling tech, start selling results. 💡 If you want to...
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From Certification to Coverage: Improving MSP Insurance Outcomes 4/9/2026
Cyber insurance has changed and MSPs are now part of how risk is evaluated. Many MSPs are adopting certification and badging programs,...
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56:14
Practical Steps: How to Build a Compliance-as-a-Service Offering
Duration: 56:14 · 27 views Watch on YouTube → Join Eric, Shanna and I as we talk about Practical Steps:...
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