239 – Putting the B back in QBR (Part 2)239 – Putting the B back in QBR (Part 2)
So we talked in part 1 about how QBRs are more like QTRs and all the things wrong with this. In this episode we talk through how and why to
So we talked in part 1 about how QBRs are more like QTRs and all the things wrong with this. In this episode we talk through how and why to
How do you define success? Do you know when you are moving towards your goal? In this episode Adam and Kyle Christensen talk through how we view success for better
Kyle Christensen and Adam Walter continue the conversation of “What does Success look like?” In the first session we talked about the problem of defining success. Now we talk about
It is great when you drink your own kool-aid and have a lot of confidence in your own ideas, however, it is also hazardous. To honestly know if your ideas
Automation can be your best friend and save you hundred of hours. It can also be your worst enemy when overused and customer service takes a turn for the worse
In 2021 we began the merger process between Virtual C, Manged Services Platform and the birth of HumanizeIT. How is that going? What are the ups and downs of a
Identifying Thought Leaders is hard. Sometimes it is easy to get swept up listening to a great speaker and confuse them for a thought leader. For reference see the TED
We are great at updating computers and maintaining them. So you would think it would be easy enough to apply maintenance to ourselves. In this insightful episode, Elizabeth Copland discusses
Last episode we really boiled the conversation down to: The care and feeding of others and the care and feeding of ourselves. In this episode, Elizabeth talks about how to
So many MSPs seem to think they know exactly what their client’s goals are and what they need. This is a key indicator that they are on the left side