MSPs owners wear many hats, somedays you are a CFO making sure to collect payments and ensure bills are covered. Other days you are a CEO planning the direction of the company, or maybe you are a COO managing the security stack and maintaining clients.
Whatever the case, we can order our thinking by considering each of these hats a persona so we don’t get our conversations with clients and staff mixed up.
In this pocast learn how to keep your personas in order and what they mean, in this series we will talk about each persona and how it is used towards your success.
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Humanize IT