If car salespeople treated their customers the way MSPs did…they would never sell anything.
No moment in a MSP’s cycle shows this problem more than the QBR. So people are always hitting our site and material to learn “How do I run a QBR?”
Today we are still seeing people miss the point of QBRs and today we talk through one of the biggest issues that technical people have when doing QBRs.
from
Humanize IT