AI, Accountability, and the MSP: Who Owns the Risk When Things Go Wrong AI is becoming part of daily operations across MSP environments, but accountability has not kept pace. When
Most MSPs assume things are happening. Follow-ups are being completed. Fixes are being documented. Systems are being maintained. Until a client or worse, a prospect asks a question that proves they’re not. This
Cyber insurance has changed and MSPs are now part of how risk is evaluated. Many MSPs are adopting certification and badging programs, like Spectra’s “certify your MSP” approach, to demonstrate maturity and strengthen their
Compliance requirements are becoming more common for small and mid-sized businesses, yet many MSPs struggle to discuss them in a way that resonates with non-technical decision makers. When conversations rely
Most MSPs identify security gaps through assessments, tools, and day-to-day visibility, yet those findings rarely turn into sustained advisory work. Without structure, risk is acknowledged once and then quietly accepted
MSPs are doing more marketing than ever, yet many are still attracting price shoppers, stalled deals, and inconsistent growth. Visibility alone is not enough. Targeting without authority falls flat. In
On St. Patrick’s Day, luck is fun. In cyber risk, it’s expensive. Many businesses assume cyber insurance means they’re protected. They completed the application, deployed security tools, and believe they’re
Most MSPs are overwhelmed by alerts yet still struggle to show meaningful security outcomes to clients. Detection alone doesn’t create value; consistent workflows, clear response steps, and documented results do. In this session, we’ll show you how
Most clients assume their email is secure, but tightening authentication enforcement is exposing gaps that lead to delayed messages, rejected mail, compliance failures, and frustrated users. In this webinar, we’ll show you how
Everyone’s promising “automated compliance” — but here’s the ugly truth: most of it’s smoke, mirrors, and marketing. Join two industry veterans, Tim Golden (CEO, Compliance Scorecard) and Richard Stiennon (CEO,